Your privacy is important to FastTherapy.com. We understand that health is a very personal,
private subject, and we want you to feel as comfortable as possible visiting our Website. This
Website. It will explain how we protect that information and what choices you have about how it
commitment to you and your privacy, and how we may collect and use information. By using the
Please remember that any information (including personal and medical information) that you
reveal in a FastTherapy.com public forum such as a bulletin board or Ask Dr. Cie is not
postings. What you've written could be used by others in ways we are unable to control or
predict, including to contact you for unauthorized purposes. Also, if you access a third party site
from a link on FastTherapy.com, any information you reveal on that site is not subject to this
INFORMATION COLLECTED ABOUT YOU
Information Collected by FastTherapy.com:
Personally identifiable Information is information that can be used to identify or contact you.
When you visit our Website, FastTherapy.com collects only the Personal information you provide
to us. We collect the personal information that you provide to us in two general ways: (1) When
you register as a member and/or when you update your profile and (2) When you choose to use
various FastTherapy.com tools and services or participate in surveys or send emails to
FastTherapy.com. We also collect non-personal information from you and about your use of our
Website, emails, special promotions and newsletters that we send to you, and Websites of
selected sponsors and advertisers. For example, FastTherapy.com may use 'cookies' to collect
non-personal information about your use of our site, selected sponsors' sites, or emails we
send to you. FastTherapy.com does not store any personal information in any cookies on your
Registration and Profile:
You may use our Website without registering or submitting any Personal information. In that
case, the only information we collect will be non-personal information collected through the use
of cookies. However, in order to have access to certain services and content available on our
site, you are required to complete a registration form. We use the Personal information that you
provide through registration to respond to questions from you and/or inform you of significant
special promotions or newsletters with content that we think may be of interest to you. You can
always opt-out of receiving such emails or unsubscribe to newsletters at the time you register
or at any time. The information we collect in the Registration form and Member Profile is set
forth below. Required information is indicated by an asterisk*. Provision of all other information
We also collect other information, some of which may be personal information that you
voluntarily provide to us when you choose to use some of the FastTherapy.com Interactive Tools
and Services, such as ‘Ask Dr. Cie’. We also collect information you provide voluntarily through
responses to surveys, questionnaires and the like. Some of the tools on our site ask you for
health-related personal information.
We also collect anonymous, non-personal information about your use of our site or your use of
emails, special promotions or newsletters that we send to you. Cookies are small computer
files that we transfer to your computer's hard drive that allow us to know how often someone
visits a site and the activities they conduct while on that site. Every computer is assigned a
different cookie by FastTherapy.com. The information collected by cookies helps us dynamically
generate advertising and content on web pages or in emails specifically designed for you and
also allows us to statistically monitor how many people are using our site and selected
sponsors' and advertisers' sites, or opening our emails, and for what purposes. We may use
cookie information to target certain advertisements to your browser or to determine the
popularity of certain content or advertisements.
Your browser software can be set to reject all cookies. Most browsers offer instructions on how
to reset the browser to reject cookies in the 'Help' section of the toolbar. If you reject our cookie,
certain of the functions and conveniences of our site may not work properly but you do not have
to accept our cookie in order to productively use our site. While it may be possible to link non-
personal cookie information to Personal information collected in other ways, we want you to
know that if you accept our cookie we will not, without your consent, link the cookie information
we collect to personal information you provide to us.
E-mails and Newsletters
As noted in the discussions of cookies, we collect anonymous, non-personal information about
your use of e-mails and newsletters that we send to you. In some cases, when you click on a
link or an advertisement in an e-mail or newsletter, our site may make notes or 'counts' your
response to the e-mail or newsletter. When you use FastTherapy.com's 'Email a Friend'
application, FastTherapy.com emails the article or other content you designate to your friend's
email address and lists your email address as the sender. FastTherapy.com uses the friend's
email address only for the purpose of sending your friend the email you requested and for no
other purpose unless otherwise disclosed to you at the time you send the email.
Information collected by others:
Sponsors, partners or advertisers on the FastTherapy.com site or in emails, special
promotions or newsletters we send you may also use their own cookies when you click on their
advertisement or link to their site or service, or even if the advertisement simply appears on a
page or in an e-mail that you are viewing. Some advertisers use companies other than
FastTherapy.com to serve their ads and to monitor users' responses to ads, and these
on our Website. In certain situations, information collection may be facilitated by momentarily
directing your browser to the site of an Ad Server or other third party acting on behalf of the
sponsor, partner, or advertiser before re-directing your browser to its proper destination (e.g.,
back to FastTherapy.com to show the ad, or to the advertiser's Web site); this re-direction
process will not be apparent to you.
information they gather through them. However, we do require sponsors, advertisers and Ad
Servers who collect cookie or web beacon information through our Website to agree that they
will not collect any personal information from our site without your consent. You should review
web beacons on their own sites. Certain Ad Servers allow you to prevent them from collecting
each individual site.
We are committed to protecting the privacy of children. This Website is not designed or intended
to attract children under the age of 13. We do not collect Personal information from any person
we actually know is under the age of 13.
service to our users, FastTherapy.com features bulletin boards where users with similar
conditions can share information and support one another or where users can post questions
for experts to answer. In addition, we offer online discussions on a variety of topics moderated
by our experts. You should be aware that any information shared in a bulletin board, ‘Ask Dr.
Cie’ posting or online discussion is public information and may be seen, disclosed to or
before disclosing any personal information in any public forum.
EMAILS TO FastTherapy.com
or inventions to FastTherapy.com by email to the various FastTherapy.com departments listed
on the 'Contact Us' link on our Website. If you want to keep business information, ideas,
concepts or inventions private or proprietary, do not send them in an email to FastTherapy.com.
We try to answer every email in a timely manner, but it is not always possible to do so.
DISCLOSURE OF YOUR INFORMATION
Except as set forth here or as specifically agreed to by you, FastTherapy.com will not disclose
any Personal information it gathers from you on our Website. We may release personal
information to third parties: (1) to comply with valid legal requirements such as a law,
regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical
threat to you or others. In the event that we are legally compelled to disclose your Personal
information to a third party, we will notify you unless doing so would violate the law or court order
Disclosure to FastTherapy.com Subsidiaries
FastTherapy.com may disclose Personal information to its corporate subsidiaries. Any
Personal information provided to subsidiaries of FastTherapy.com will be treated by those
Disclosure to FastTherapy.com Operations and Maintenance Contractors
FastTherapy.com operations and maintenance contractors sometimes have limited access to
your personal information in the course of providing products or services to FastTherapy.com.
These contractors include vendors and suppliers that provide us with technology, services,
and/or content related to better operation and maintenance of our Website. Unless you have
opted out of receiving emails and newsletters from FastTherapy.com, these contractors also
may have access to your email address to send newsletters or special promotions to you on
our behalf or to send emails to you for purposes such as conducting market research on our
behalf. Access to your personal information by these contractors is limited to the information
reasonably necessary in order for the contractor to perform its limited function for FastTherapy.
com. We also contractually require that our operations and maintenance contractors 1) protect
disclose your Personal information for any purpose other than providing us with products and
Disclosure to Website Service and Content Contractors
Certain content and services offered to you through our Website are served on Websites hosted
and operated by a company other than FastTherapy.com ('Third Party Contractor Websites'). If
you purchase an item through one of FastTherapy.com's co-branded stores, you may be
purchasing it from the Third Party Contractor Website. FastTherapy.com does not disclose your
Personal information to these Third Party Contractor Websites without your consent, but you
should be aware that any information you disclose once you access these other sites is not
posted on the other site to understand how that Third Party Contractor Website collects and
uses your Personal information. FastTherapy.com makes an effort to make it obvious to you
when you leave our Website and enter a Third Party Contractor Website, either by requiring you
to click on a link or by notifying you on the site. In addition, if you see a phrase such as 'Powered
by' or 'in association with' followed by the name of a company other than FastTherapy.com, then
you are on a Website hosted by a company other than FastTherapy.com.
Disclosure to or by Co-branded Channel Partners
FastTherapy.com is a contractor and provides co-branded content and services to Websites
hosted and operated by companies other than FastTherapy.com. You can only access these co-
branded content and services through the Channel Partner Website, and usually from the
health section of these other Websites. The co-branded FastTherapy.com pages that you may
access through a Channel Partner Website have different registration processes and
opportunities for information collection, and Personal information that you provide on these
pages may be shared with the Channel Partners. Each of these co-branded FastTherapy.com
disclosed by FastTherapy.com to the Channel Partner and vice versa. If you visit one of these co-
Disclosure to Linked Sites
In addition to the Third Party Contractor Websites that you may access as described above, for
your convenience there are links to Websites operated by companies other than FastTherapy.
com ('Third Party Websites') that are not contractors who provide content or services through our
Website. These links may be found in advertisements, referenced within content, or placed
beside the names or logos of sponsors. FastTherapy.com does not disclose your Personal
information to these Third Party Websites without obtaining your consent. FastTherapy.com
does not endorse and is not responsible for the privacy practices of these sites. If you choose to
other site to understand how that Third Party Website collects and uses your personal
Disclosure of Aggregate Information
FastTherapy.com may provide to third parties non-personal information about you that does not
allow you to be identified or contacted and that is combined with the non-personal information
of other users. For example, we might inform third parties regarding the number of users of our
site and the activities they conduct while on our site. Depending on the circumstances, we may
or may not charge third parties for this aggregate information. We also may not limit the third
parties' use of the Aggregate Information, except that we do require third parties to whom we
disclose aggregate information to agree that they will not attempt to make this information
personally identifiable by combining it with other databases or otherwise.
YOUR PRIVACY CHOICES
From time to time and at different locations on the FastTherapy.com Website, you will be given
the option of receiving recurring informational/promotional newsletters via email from
FastTherapy.com and/or directly from third parties.
If you wish to subscribe to such newsletters via email, we ask for contact information, such as
name and email address. You can unsubscribe from the newsletters by simply clicking on the
'unsubscribe' link at the bottom of any email newsletter. An email to our automated unsubscribe
service will be created on your machine. Click the 'send' button. You will then be unsubscribed
from that newsletter within two to three business days. If you are experiencing difficulties with
our automated unsubscribe service, you can email us at
At Registration and at various times as you use the site, you may have the option of receiving
emails or newsletters directly from third parties, participating in research or marketing surveys
and participating in other activities. You may exercise these options by placing a check mark
beside a statement that expresses a preference for receiving these communications or
participating in these activities. You may change your decision at any time by changing your
preferences within your Member Profile or by following other directions provided in association
with the individual communication or activity.
This privacy statement applies only to the FastTherapy.com Website. The FastTherapy.com site
does contain links to other sites. Once you enter another Website (whether through an
advertisement, service, or content link), be aware that FastTherapy.com is not responsible for
the privacy practices of such other sites. We encourage you to look for and review the privacy
statements of each and every web site that you visit through a link or advertisement on
FastTherapy.com's site or any site that collects Personal information from you.
UPDATING YOUR PERSONAL INFORMATION AND CONTACTING FastTherapy.com
You can always contact us in order to (1) delete your Personal information from our systems, (2)
update the Personal information that you have provided to us, and (3) change your preferences
with respect to marketing contacts or other activities, by emailing us at privacy@FastTherapy.
com. Such changes will not have any effect on other information that FastTherapy.com
maintains. If you have a complaint or problem you may email us at
CustomerService@FastTherapy.com and the customer service department will forward your
complaint to the appropriate internal FastTherapy.com department for a response or resolution.
We try to answer every email in a timely manner but it is not always possible to do so.
You should be aware that it is not technologically possible to remove each and every record of
the information you have provided to FastTherapy.com from our servers. The need to back-up
our systems to protect information from inadvertent loss means that a copy of your personal
information may exist in a non-erasable form that will be difficult or impossible for us to locate.
Nevertheless, we promise that upon receiving your request, all Personal information stored in
the databases we actively use for research and daily business activities, and other readily
searchable media, will be deleted.
Privacy as it applies to the Internet is a dynamic, rapidly developing area. In the future, we may
collect. We will notify you by email of any significant changes concerning our use of your
Personal information and obtain your 'opt-in' consent to any significant new uses of your
Personal information if it was collected from you prior to a significant change in this policy. We
use of your Personal information and we generally will not notify you of these non-significant
Revised December, 2003
© Copyright 2006 FastTherapy.com. All rights reserved.